Meet Jacey

Jacey joined Complete Hearing & Balance as a Patient Care Coordinator and Referral Coordinator. Her dedication and skill quickly led to her promotion to her current role as Audiology Assistant. She holds an associate’s degree in pre-nursing, providing a strong clinical foundation that supports her work with patients every day. 

In her role, Jacey supports audiologists through hearing aid management, patient care coordination, and ongoing patient support. She also manages hearing aid troubleshooting and servicing appointments, oversees inventory and supplies, handles insurance communication and invoices, and coordinates L&I patient claims and authorizations. Her attention to detail, patience, and ability to thrive in fast-paced environments make her an essential part of the team.

Before joining Complete Hearing & Balance, Jacey worked in the restaurant industry, as a caregiver in a nursing home, and as a high school cheerleading coach. These experiences helped develop her strong communication skills, adaptability, and passion for caring for others.

Jacey is passionate about raising awareness of hearing health and helping patients feel informed, supported, and cared for throughout their experience. A native Washingtonian, she enjoys traveling, spending time with family and friends, and trying new experiences outside of work.